Context Questions:-

  1. What do you do for living? How far it is from your home?(I don’t know if i should add this question or not because the app is for pilots so in case the customer is not pilot?)
  2. Do you often use maps to find directions? Are they of any help?
  3. How often do you make reservations online? Do you find it easy and helpful or are they inefficient?
  4. Do they charge extra of making online reservations?

Tasks:-

  1. Find out a restaurant near you that serves vegan food?
  2. Make an online reservation in a hotel for a single room for 2 days?
  3. Find out the hospital that is open till mid-night and is close to you?

Debrief Questions:-

  1. What did you liked most about this product?what you disliked about it?
  2. Do think it is user friendly? How would you describe it?
  3. Do you think a person who is older and have minimum experience with technology can figure out the things that you just did?
  4. What are the three changes that you would like to suggest or make?